Terms & Conditions

These T&Cs are important for the safety of all customers and staff – please read carefully.

KARTING

1. Booking

1.1. A refundable deposit of £10 per driver is payable at the time of booking.
1.2. Outstanding balances must be paid in full prior to commencement of the booked event.
1.3. Provisional bookings are accepted but at the organiser’s risk.
1.4. Bookings are only confirmed once the appropriate deposits are paid and a completed booking form received and accepted.
1.5. We only accept debit/credit cards and online payments. Cheques and cash are not currently accepted.
1.6. Bookings cannot be transferred or resold.
1.7. No food to be consumed on the premises while maintaining coronavirus guidelines

2. Cancellations

2.1. Providing a minimum of SEVEN DAYS notice is given, a full refund (minus booking fees) of deposits paid is returned if the event organiser cancels a booked event or reduces the number of drivers originally agreed.
2.2. Providing a minimum of 48 HOURS (but less than seven days) notice is given, a full refund LESS the deposits paid is returned if the event organiser cancels a booked event or reduces the number of drivers originally agreed.
2.3. ALL outstanding balances become payable by the event organiser if he/she cancels a booked event or reduces the number of drivers originally agreed if less than 48 HOURS notice is given.
2.4. A full refund of all monies paid is returned to the event organiser if Plymouth Karting is unable to provide the booked event for logistical reasons or a suitable alternative date cannot be agreed.
2.5. Plymouth Karting reserves the right to change the date of the booking if they deem it physically impossible to hold the event. In this instance, no refund will be granted and a credited voucher of the amount paid will be given to you and valid for 12 months.
2.6. Plymouth Karting reserves the right to suspend or cancel a booked event at any time if it is judged to be unsafe.
2.7. Plymouth Karting is not responsible for any additional costs incurred by the event organiser, drivers booked or any other third party at any time.

3. Driver Restrictions

3.1. The minimum driver age for race events is 14 years when you book an adult race. The minimum height restriction for drivers is 125cm or a minimum age of 8 years.
3.2. All drivers must register at our registration kiosk and sign a waiver which confirms the following:
a. That they are in good health, medically fit and not in a condition that could make it dangerous for them to drive.
b. That they are not under the influence of alcohol or drugs and consent to disclose the nature of any prescribed drugs they are taking.
c. They will accept the decision of the marshal(s) should it be decided not to let them drive or their drive is terminated early for safety reasons.
d. They accept the duration of their visit will be recorded on CCTV with audio.
e. They will wear appropriate footwear — i.e. no sandals or flip-flops.
f. They will wear the safety helmet provided but may elect not to wear overalls at their own risk. They accept overalls may have to be worn for modesty reasons.
g. Balaclavas are mandatory and can be purchased at our reception desk or you are welcome to bring your own.
h. They will be responsible for the security of their valuables.
i. They have read and accept these terms and conditions and understand go-karting can be a dangerous sport and that there are risks involved.
j. It is their decision to drive.
3.3. All drivers under the age of 16 years must have their disclaimer form countersigned by a responsible adult at our registration kiosk or you can register on your own smart phone.
3.4. All drivers must be capable of reaching and operating the controls of a kart comfortably. If in doubt, you are strongly advised to visit Plymouth Karting so an assessment can be made prior to a booking commitment.

4. Personal Safety and Responsibility

4.1. All drivers must obey the RULES of the track. Detailed as follows:
a. YOU MUST wear a safety helmet, balaclava, gloves and are advised to wear overalls and neck braces. Neck braces are compulsory for children under the age of 16.
b. YOU MUST attend the driver safety briefing when asked to do so.
c. ALWAYS obey the marshals’ instructions – their decision is final.
d. NO BUMPING – bumping is DANGEROUS.
e. OBEY all lights and flags:
RED – STOP safely
AMBER – SLOW DOWN and do not overtake
GREEN – Go / Safe to continue
BLACK & WHITE chequered – Return to pits / end of race
f. DO NOT get in or out of a kart unless told to do so by a marshal.
g. WALKING PACE when driving in the pits.
h. NO loose clothing, sandals, jewellery, food/drink or the use of electronic equipment. Safely secure keys.
i. NO aggressive behaviour including bad language. This includes to other customers and to our staff.
j. Spectators and visitors MUST NOT attempt to enter the track area unless invited to do so by a marshal. All safety signage displayed in and around the building must be complied with.
k. Spectators accept their visit will be recorded on CCTV with audio.
4.2. Plymouth Karting uses every endeavour to ensure driver and spectator safety, but motor sport activity can be dangerous and an element of risk MUST be accepted by all visitors.
4.3. Children must be supervised at all times whilst on our premises. We ask that parents/guardians watch their children throughout the duration of their visit around the reception area; especially around the windows and furniture. They MUST be accompanied by their parents/guardians when in the garden, car park and lobby area where the toilets are designated. Plymouth Karting Staff reserve the right to remove the option of any child participating in any activity if they are seen to be damaging property or misbehaving.

5. Exclusion from Venue

5.1. Plymouth Karting reserves the right to cancel a booked event or exclude drivers and/or spectators and visitors from the premises with no refund under the following circumstances:
a. They are thought to be under the influence of drugs or alcohol.
b. They are wearing clothing likely to cause offence.
c. They are considered to be a danger to themselves or others.
d. They are displaying aggressive or abusive behaviour (physical or verbal) on and off the track. This includes staff, other drivers and /or spectators.
5.2. If you or anyone in your party have previously visited us and have done one or more of the above. You may have been banned from the premises without notice. If you believe that this might be the case, please contact us on 01752 651499 so we can check our system and avoid delays on the day. Plymouth Karting is not liable for any costs you may incur, and you may still be charged.

6. Online Booking

6.1 It is the organiser’s responsibility to make sure they book the appropriate karts for the appropriate ages.
6.2 Max power karts will not race with cadets under any circumstance.
6.3 If you book the wrong karts, you may be charged extra on arrival but will not receive a refund for a downgrade.
6.4 If you want to book a Max Power session and have an 8-11yr old with you, you MUST have another 18+ year old with you to look after the child/children whilst you are on the circuit.
6.5 If you or anyone in your party have previously visited us and have done one or more of the above. You may have been banned from the premises without notice. If you believe that this might be the case, please contact us on 01752 651499 so we can check our system and avoid delays on the day. Plymouth Karting is not liable for any costs you may incur, and you may still be charged.
6.6 When booking online, there is a booking fee. This booking fee is non-refundable. Plymouth Karting will not be liable for any costs you may incur.
6.7 Family tickets are for families only. Families of 3 can book for 2 adults and 1 child or 1 adult and 2 children. Families of 4 can book for 2 adults and 2 children or 1 adult and 3 children.
6.8 Balaclavas are only free when booking online. You can bring your own on the day, but if you show up and do not have the required equipment, you will be charged an extra £1.50pp.

LASER FIGHTERS

1. Booking

1.1. A refundable deposit of £3.00 per player (minimum total £50) is payable seven days after booking. If booked on short notice with less than seven days until the commencement date it will be payable at the time of booking.
1.2. Outstanding balances must be paid in full prior to the commencement of the booked event.
1.3. Provisional bookings are accepted but at the organiser’s risk.
1.4. Bookings are only confirmed once the appropriate deposits are paid and a completed booking form received and accepted.
1.5. Plymouth Karting does not currently accept cash and cheques. Debit/credit cards and online payments are accepted.
1.6. Bookings cannot be transferred or resold.
1.7. No food to be consumed on the premises whilst maintaining coronavirus guidelines.

2. Cancellations

2.1. Providing a minimum of SEVEN DAYS notice is given, a full refund of deposits paid is returned if the event organiser cancels a booked event or reduces the number of players originally agreed.
2.2. Providing a minimum of 48 HOURS (but less than seven days) notice is given, a full refund LESS the deposits paid is returned if the event organiser cancels a booked event or reduces the number of players originally agreed.
2.3. ALL outstanding balances become payable by the event organiser if he/she cancels a booked event or reduces the number of players originally agreed if less than 48 HOURS notice is given.
2.4. A full refund of all monies paid is returned to the event organiser if Plymouth Karting is unable to provide the booked event for logistical reasons or a suitable alternative date cannot be agreed.
2.5. Plymouth Karting reserves the right to change the date of the booking if they deem it physically impossible to hold the event. In this instance, no refund will be granted and a credited voucher of the amount paid will be given to you and valid for 12 months.
2.6. Plymouth Karting reserves the right to suspend or cancel a booked event at any time if it is judged to be unsafe.
2.7. Plymouth Karting is not responsible for any additional costs incurred by the event organiser, players booked or any other third party at any time.

3. Player Restrictions

3.1. The minimum player age is 8 years.
3.2. All players must be able to conform to the following:
a) In good health and medically fit.
b) Not under the influence of alcohol or drugs and consent to disclose the nature of any prescribed drugs they are on.
c) Accept the decision of the marshal(s) should it be decided not to let them play or have their game terminated early for safety reasons.
d) Accept that their visit will be recorded on CCTV with audio
e) Wear appropriate footwear – i.e. no sandals or flip flops.
f) Wear modest clothing.
g) Be responsible for the security of their valuables.
h) Have read and accept these terms and conditions.
i) It is your decision to play.
j) All players must wear a face mask which can be purchased on site or you can bring your own.

4. Personal Safety and Responsibility

4.1. All players must obey the RULES of the arena.
Detailed as follows:
a) NO RUNING –running can result in injury to you and others.
b) OBEY the marshals’ instructions – their decision is final.
c) AVOID physical contact
d) TWO HANDS on the gun at all times.
e) DO NOT attempt to climb up walls or lie on the ground.
f) No sandals/flip flops, loose jewellery, food/drink or the use of electronic equipment. Safely secure keys.
g) No aggressive behaviour including bad language
h) Spectators accept that they will be recorded on CCTV with audio.
4.2. Spectators and visitors MUST NOT attempt to enter the arena unless invited to do so by a marshal.
All safety signage displayed in the arena must be complied with.
4.3. Children must be supervised at all times whilst on our premises. We ask that parents/guardians watch their children throughout the duration of their visit around reception area; especially around the windows and furniture. They MUST be accompanied by their parents/guardians when in the garden, car park and lobby area where the toilets are designated. This is due to our toilets and several pieces of furniture being vandalised and broken. Plymouth Karting Staff reserve the right to remove the option of any child participating in any activity if they are seen to be damaging property or misbehaving. 
4.4. Laser Fighters uses every endeavour to ensure player and spectator safety, but an element of risk exists in all activities which is assumed to have been accepted by visitors if they choose to play or spectate.

5. Exclusion from Venue

5.1. Laser Fighters reserves the right to cancel a booked event or exclude players and/or spectators and visitors from the premises with no refund under the following circumstances: a.
a) They are thought to be under the influence of drugs or alcohol.
b) They are wearing clothing likely to cause offence.
c) They are considered to be a danger to themselves or others.
d) They are displaying aggressive or abusive behaviour (physical or verbal). This includes staff and other players and/or spectators.
e) If you or anyone in your party have previously visited us and have done one or more of the above. You may have been banned from the premises without notice. If you believe that this might be the case, please contact us on 01752 651499 so we can check our system and avoid delays on the day. Plymouth Karting is not liable for any costs you may incur, and you may still be charged.

6. Online Booking

a) It is the organiser’s responsibility to make sure they book for the appropriate ages.
b) If you or anyone in your party have previously visited us and have done one or more of the above. You may have been banned from the premises without notice. If you believe that this might be the case, please contact us on 01752 651499 so we can check our system and avoid delays on the day. Plymouth Karting is not liable for any costs you may incur, and you may still be charged.
c) When booking online, there is a booking fee. This booking fee is non-refundable. Plymouth Karting will not be liable for any costs you may incur.
d) Face masks will be required to participate in laser tag. You can bring your own but they will also be available to purchase at Plymouth Karting for £2.00pp
e) Face visors will be available to purchase at £4.00pp but strictly for those with breathing difficulties i.e. Asthma. Or you can bring your own.

Plymouth Karting
Ernesettle Industrial Estate
300 Ernesettle Lane
Plymouth
Devon
United Kingdom
PL5 2SA

Please Note:  Plymouth Karting reserves the right to refuse entry to anyone deemed a danger to themselves or others.

 Plymouth Karting Ltd
Registered Company Number: 11618304
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